Published journey

Omicron

Industrial manufacturing · 26-50 · Deep Dive · 5/5 phases

“The tool was checking what was easy to check, not what mattered. Compliance rewrote the criteria.”

Phase M
PROC-1
Completed
Half the room thought this was about cost, half about capacity. Naming that in the first 20 minutes saved the rest of the day.
Phase A
PROC-2
Completed
Shortlisted: onboarding new suppliers, triaging support tickets, and translating spec sheets. Picked supplier onboarding — highest pain, lowest risk.
Phase K
PROC-3
Completed
Built a supplier document checker from a real onboarding folder. Caught two missing certificates the manual process had let through last quarter.
Phase I
PROC-4
Completed
Second pass with the compliance lead in the room. She rewrote the criteria — the tool was checking what was easy to check, not what mattered.
Phase A
PROC-5
Completed
Owner: Bram. Runs alongside the manual process for one quarter, both results logged. Compliance keeps veto. Review in January.

Your turn

Run the same five phases with your team

Same 55 cards, about an hour, no account needed. Publish yours and the next team reads it here.